Skip to main content
There are three ways to get help: ask the AI assistant, use the in-app Support button, or email a person directly. This chapter covers all three, plus what to do if you don’t have an account yet.

​
Ask the AI assistant

The AI assistant is the panel on the right of the app. It can answer questions about your own data, like “which laptops are unassigned?”, and can make changes for you with your permission. It’s usually the fastest way to find an answer. See The AI assistant for what it can do.

​
Use the in-app Support button

If the AI assistant can’t help, or you’ve found something that looks wrong, use the Support button in the top right corner of the app. It’s there on every page once you’re signed in. Opening it:
  • Captures a screenshot of the page you’re on automatically, so you don’t have to describe what you were looking at.
  • Lets you attach extra images if one screenshot isn’t enough.
  • Has an optional phone number field, if you’d rather talk it through.
  • Sends your message to World Asset Register’s support team along with the account email you’re signed in with. Replies come back to that address.

​
Email us directly

You can also email info@worldassetregister.com at any time. This works whether or not you’re signed in, and is a good option if you’d rather not use the in-app button.

​
Before you have an account

If you don’t have a World Asset Register account yet, and you have a question about pricing, a demo, or anything else, use the contact page on the main site. It has an email address, a phone number, and a short form, and doesn’t require signing in.